All business owners and managers essentially want the same thing: bigger profits, an efficient workplace, and happy customers. When you’re running a cleaning company, this means having your back room sorted with good systems in place, keeping up to speed with the latest industry developments, and delivering quality work and service to your clients consistently.
The most successful cleaning companies have nailed these key areas, and you can too. Here we’ll share four tips to help you boost your profits, work smarter and impress your clients every time.
Today, technology is everywhere, and it has changed the way we work forever. For those of us in the cleaning industry, innovations and new technology are transforming the way we deliver our services, manage our resources and promote our business.
Technology that reduces your labour costs and increases your efficiency, both on the ground and in the office, will bring value to your organisation. Whether it’s a new cleaning product, software solution or piece of equipment, keeping up with the latest developments is a must if you want to get ahead. Here are four simple and effective ways leading cleaning companies are using technology to grow their business – and you can too.
Direct8 has been in the cleaning industry for over 25 years. For Direct8, all clients are equally important and the company continually strives to perform as market leader in the industry. Their reputation as a quality service provider in the hospitality and commercial cleaning industry is one to be envied.
With this in mind, the management team of Direct8 sought to find an activity management system like no other.
The Australian ISSA expo allowed us to showcase a product we believe will help you work better. We loved talking to many new and prospective clients about “innovation in delivering improved performance, productivity, safety, and sustainability”.
As we prepare for the next leg of the Cleaning and Hygiene Expo in New Zealand, our team is not resting on their accomplishments. The Clientskey web platform and mobile application is in continual development; testing and improving. We listen to what you need to get the job done, not just manage the paper on your desk. The Clientskey team want you to take charge of your day.
With over 10 years experience as Operations Manager for Clean-A-Maniacs, Peter understands the importance of maintaining productivity and assuring quality standards.
His daily responsibilities include overseeing and evaluating the activity of contracted staff responsible for delivering excellence to all clients, large or small. The challenges of effectively distributing daily work orders to contractors, overseeing management of materials and equipment as well as maintaining client relations has kept him very busy over the years.
Too busy putting out fires leaves little time in the day to touch base with the little guys. This is where opportunities for growth lie. Spending 80% of time on 20% of clients can be counterproductive. As the small operator expands and grows, his team must be ready to grow with them. Small operations, with basic work order specifications may one day become one of the most important clients.
Last week, Peter visited a small but loyal client for the first time in years. They discussed the importance of clear work orders and schedules that are measurable. Using ClientsKey, even the smallest of partners is able to immediately assess the quality of activity. Through the ClientsKey cloud based activity management portal, all the important people know exactly what’s going on. Big or small, every client is important.
Do you want to exceed company sales and operations goals?
ClientsKey can dynamically manage your time and resources. Give your company the power to instantly create and assign activity with assurance that your team is deployed effectively and your client is in the loop.
The best business tools are the ones your team actually uses. From the smallest to the most complex client, everyone is equally important.
Deliver on agreed specifications and improve the quality of your customers experience through dynamic management of your team’s activity. Create transparency and empower your team by planning and executing on a single platform.
At ClientsKey, we believe that our industry tailored activity based monitoring system is unique. It will enable you to optimise your workflow and maximise client satisfaction.
The focus with commonly used monitoring systems has been in detecting deviations from the planned performance.
We know you believe your organisation has great people. We understand your team is growing and with more multi-site operations, the necessity to operate remotely and independently becomes crucial to success. Bringing all this together can be a challenge.
ClientsKey will allow your organisation to streamline workflow management processes around any task or activity. Move your business forward and dynamically manage your time and workflow. Improve team productivity and immediately assess client satisfaction with real time cloud based monitoring. All this from the single, easy to use clientsKey platform.
Stay tuned and read some of our testimonials from some of our key partners.
How is your company going to improve productivity in 2016?
Does your company benefit from a cloud based, real time overview of daily operations? How do you monitor resources and manage activity?
Success for your service industry depends on clearly defined work specifications with your client and the transparent delivery of activities.
This is not always the case and we hear of a number of industries demanding a more efficient way of delivering excellence in managed services. When a client engages Australia’s leading hygienic services company for a washroom service across multiple sites and offices across Victoria, there is a clear and defined set of activity that needs to occur each week. The reporting system for service delivery needs to be more than signed confirmation that a representative has arrived for the job. The client should demand a level of certainty that the work has been completed to agreed specifications. The provider must have assurance in achieving the required standard of service excellence. Accountability for service delivery through accurate and timely monitoring.
Unlock the potential to streamline your companies operations with ClientsKey.
At ClientsKey, we understand that a successful service industry workplace relies on team productivity and a transparent workflow.
Deliver an activity based monitoring service to your valued clients through:
-Agreed client specifications and defined activity to allocated resources for each job.
-A cloud based system that links the service team to the service delivery in real time.
-On the spot evaluation and assurance of successfully delivered activity.
-Accountable feedback of issues or complaints assuring prompt resolution.
Would you like to identify how ClientsKey can unlock the potential in your business?
Metricon Homes, a builder renowned for innovative design and quality builds since 1976 have turned to Direct8 to provide a superior cleaning service to their operational and head office facilities.
Direct8, a champion of ClientsKey is proud to partner with Metricon Homes as the preferred cleaning company for their Victorian offices.
The ClientsKey activity based monitoring application is key to the success of the partnership. Direct8 are able to manage activities, workloads and resources across both Metricon sites and cater to the defined specifications of each floor and individual office spaces. All this with real-time cloud based accountabilities, ensuring that every Metricon work-order is completed on time and to the highest standard.
Look forward to more updates on the new partnership.
With many industries adopting new technologies to improve team productivity and share workload, it is dawn of a new era for businesses looking for efficient ways to monitor activities. And Clientskey is proud to be a pioneer in the market with an application to effectively collaborate, manage and access activities on the go.
Our online activity-based monitoring application enables businesses to forego the obsolete methods of task management and introduce a new concept of specification management to their client portfolios.
Cleaning industry has been our biggest cheerer all those years and our collaboration with companies such as Direct8 and Clean a Maniacs has proved to be a pivotal factor in determining the quality of our application. Therefore, Clientskey is happy to announce beta testing for our clients in the cleaning industry to make our efforts more customer focused.
During the beta testing process, our clients will try out the Clientskey activity monitoring application to provide their feedback about the application to our development team. Any recommended changes will go through the approval process and will be incorporated in the final commercial release of our application.
Are you excited about the final launch of our application? Stay tuned for more news.