ERP

Enterprise Resource Planning systems- Enabling CFOs to Earn, Rest, and Play

I’m sure most of you must have seen the movie Superman at least once in your life. Remember how Clark Kent manages to do his job well (to save Earth!) and at the same time spends time with his family doing regular household work?

Similarly, we call someone a superman or superwoman in the corporate world who is able to pursue both work and personal interests at the same time. The definition of a balanced life may vary for every individual. For some, it may be leaving work early to eat dinner with the family, while someone else might like to take advantage of the flexible timings to either complete some personal tasks or study for a degree.

 

Achieving the right balance between Earn, Rest, and Play (ERP of life) as an adult is an achievement in itself.

Maintaining a balance in all the functions of an organization is just as important as maintaining a good work-life balance. Enterprise Resource Planning (ERP) systems are used to maintain the right balance between various functions of an organization like finance, manufacturing, operations, reporting, and human resources which indirectly also allow you to maintain a healthy Earn, Rest, and Play ratio.

A modern Enterprise Resource Planning system aids in bringing all the processes to the table and creating a flowing system which helps in reducing operational costs and business risks. Just like an unbalanced work life can lead to headaches, the lack of balance in an organization can upset the daily operations leading to reduced employee productivity and upset customers.

A CFO trying to maintain a good Earn, Rest, and Play ratio will take the initiative to introduce digitization in the process which would better equip his team in dealing with disparate systems and help meet customer expectations while improving employee performance. It also helps them get better growth-driven insights through data mining.

Many CFO’s spend time carrying out some functions manually, like putting together financial reports from different offices of the organization across the world, which is a time-taking process since every country has its accounting practices and regulations. Enterprise Resource Planning systems enable automation in an organization which helps the CXO’s focus more on the strategic elements of the business or other high-level work that can be utilized for company-wide transformation initiative.

With Big Data, Artificial Intelligence, and Digital Transformation being the future, data will be available in abundance. The right analytical minds and technological support will aid CFOs in maximizing the revenue of the organization.

Implementation of the Enterprise Resource Planning system helps improve the overall functioning of the organization, making them a superhero of the business. It multiplies their productivity, making them successful at their jobs, while providing the right amount of time to focus on other aspects of life like- spending quality time with the family, socializing, and focusing on mental and physical health.


Conclusion

From risk management to capital allocation, Enterprise Resource Planning systems play a pivotal role in helping a CFO fulfill his duties. ERP provides options to mitigate strategic risks, busting data silos and leveraging data across the entire organization which if used effectively will result in satisfied customers, higher profits, and reduced costs.

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Business Intelligence: Myths, Misconceptions and Reality

Any business that has a website has heard the term business intelligence thrown around every now and then. It’s a common terminology used in corporate meetings and trainings. Not many business professionals understand the meaning and depth of business intelligence. This has given rise to some interesting and common myths and misconceptions about business intelligence and its uses.

  • Only for enterprises: One of the most common misconceptions there is that small and medium sized businesses usually assume they don’t need business intelligence as they do not have as much data as enterprises. Well, no data is small when it comes to business intelligence. The right business intelligence tools can help you identify patterns and gaps that are normally not visible.To derive valuable insights about the business from the data, you don’t need a high quantity of data. Data should be varied, but consistent in terms of fields and detailed. If these aspects are missing from the data, however high the quantity of data may be, the business intelligence derived out of it will be skewed.

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    Data should be varied, but consistent in terms of fields and detailed.

  • BI is difficult and complicated: This misconception has its roots in the fact that business intelligence used to be complicated and difficult. When it was first introduced, implementing and using BI solutions were time consuming and tedious. However, the technology has evolved so much that there are several BI solutions that are agile and simple. Visual analytics have been incorporated into many of the solutions that encourage even non-technical users to analyse the data with minimal training.Modern BI tools also let users customise the way the data is presented. Users can choose to see all the data that’s been tracked, or set up filters to view only specific data at any given point of time. Competent BI tools also offer real time data updates that can be used to get a better insight of business functions.
  • Business intelligence is expensive: Business intelligence tools can be expensive if built in-house. But in most cases, BI tools are bought. You don’t even have to buy a dedicated BI tool. Several ERP solutions come with an in built tool that will help you analyse the data. Even if you want a separate BI solution, it is not very expensive to purchase one. There are several options available – ranging from one time license to cloud-based, pay as you go models. Whatever the cost may be, considering the immense value and the extent of use, BI tools are definitely worth the investment.

While there are many other misconceptions about BI and it’s use, these three seem to be on the top of the list, stopping many businesses from investing in a good business intelligence solution. All it takes to implement business intelligence for your organisation is to have a strong BI strategy. This will help you decide on the tool. The right BI tool will give you more visibility into the business performance. Both structured and unstructured data can be gathered and analysed. It’ll help you see insights from multiple data sources, understand gaps, develop forecasts and action plans.

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How Real-time Communication Increases Business Efficiency

Communication is the neural network of any business. Be it external or internal, communication is what runs the business. At times though, communications take a back seat – either due to human error. Whatever the reason may be, it can lead to friction among team members and result in a negative climate in the organisation.

To overcome this, there are several management solutions available in the market. These systems don’t just improve communications between teams, they add value by enabling real-time communication which contributes to improved business efficiency.

Here are three ways in which real-time communication increases efficiency

  • Improves transparency

A good management solution provides tools and functionalities that encourages collaboration among team members. Since everything from a stakeholder’s contact details to interaction history is saved in the system, employees are encouraged to stay connected and undertake all activities and tasks through the system. Employees can also post updates and comments on the tasks. Consistent updates improve transparency – team members will be able to see the status of the task and know who has to take the next steps. This streamlines the processes and reduces duplication of efforts. It also helps managers set goals, deadlines, assign owners and set reminders. This level of detail fosters a culture of transparency and results in better and real-time communication. The end result is, of course, increased productivity and efficiency.

  • Improves planning

A good management system lets you see what the team is working on and how the employees spend their day. Based on the information that is available real-time, managers can assign new tasks and schedules. Resources can also be allocated to other projects and the allocation can be planned well in advance. Since real-time communication is made possible, tracking time for an activity is easy. This feature will let users plan their tasks, enable managers to plan the workflow and ensures delivery is of the highest quality. Since all the stakeholder interaction is documented, it is easier to stay organised and find information. Real-time communication also enables managers to stay in control – every purchase order can be tracked, inventory can be seen, orders can be raised before materials go out of stock and delays can be avoided.

 

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“Since real-time communication is made possible, tracking time for an activity is easy. This feature will let users plan their tasks, enable managers to plan the workflow and ensures delivery is of the highest quality.”

  • Real-time analysis

Real-time communication allows the workflow to get updated regularly and this data can be used for analytics. Analysing the data over a period of time will let managers quickly spot problem areas. Bottlenecks can be identified easily and reasons for these problems can be recognised and solved before it becomes a crisis. Data analysis will also help to improve and optimise workflows, resulting in faster delivery times. Costs can also be seen using analysis – if there are unusual costs or pricing, it can be rectified, saving the company time and money. Costs can also be optimised across the workflow. All this analysis is possible because of real-time communication. It helps to make better business decisions, improve strategy and maintain quality all on a real-time basis. The real-time analysis also provides guidance on initiatives, execution and customer satisfaction metrics.

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What is in a Good Field Service Management App?

If you have decided to automate your business, the next logical step is to get a field service management solution. But there are so many options available in the market, it can be overwhelming to pick one that is a good fit for your business. Field service management solutions come in different mix of capabilities and functionalities. But before we dive into the key features in a good field service management app, the fundamental feature that is most often overlooked is whether the mobile interface or the app is user-friendly. A good app will have responsive mobile design and will help you access and edit the data via mobile or tablet. Cloud-based services are also extremely beneficial – you can pay on a monthly basis and you do not have to host heavy software. There are quite a few field service management companies that offer cloud-based model.

The best choice though, would be the one that caters to your requirements – be it client management or lead management. It should also handle your data securely and help you provide better service to your clients.

 

Here are the 7 key features in a good field service management app.

 

  • Time management

The most important aspect of any business is to manage the time. Time management is not just managing your time, it means setting deadline, working backwards and breaking down the job into smaller tasks, assigning those tasks to the respective team members and ensuring they complete their tasks on time. A good field service management app should have the feature of tracking every individual’s time. Everyone in the team will be required to enter the amount of time they have worked and the tasks they have worked on. Usually, this feature also comes with the option of accessing the reports as time sheets.

This feature enables you to prioritise tasks, view the task breakdown, see who is working on what, schedule daily activities and manage other field work such as inspections and site visits. Tracking time also helps to keep a track of recurring tasks and at what intervals these tasks need to be carried out. If your business uses vehicles that need to be on the road every day, tracking time can help you streamline the in and out time of vehicles, usage and schedule dispatch and delivery efficiently.

 

  • Workflow management

A good field service management app will have a set of tools that will assist you in assigning tasks, receiving updates, sending notifications, etc – essentially assisting you to manage the job end-to-end without leaving out any tasks or aspects. The workflow management feature will capture everything from preparing a quote or an estimate to a prospective client to job completion.

Workflow feature will break down a job request into multiple tasks that have to be completed in a certain order. Each of these tasks can be individually monitored. This will help you create a solid process that every member of your team can follow and adhere to – the team members will be required to send real-time job updates and status. Once your work flow has reached a certain stage, you can also automate the field management app to send notifications or alerts to different stakeholders – employees, field staff, vendors or even clients.

A strong workflow management feature will help you track delays and issues early in the job, giving you enough time to sort out the problems and ensure quality, on-time delivery. Capturing a detailed log of every aspect of the job will also prove valuable in the long run.

 

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“While customer may or may not be the king, understanding the customers is important to run the business. Only by understanding and catering to customer needs can a business become profitable.”

 

  • Client management or Customer Relationship Management (CRM)

While customer may or may not be the king, understanding the customers is important to run the business. Only by understanding and catering to customer needs can a business become profitable. Customer service is more than just completing a job. It is about building a relationship and knowing their choices and preferences. A good CRM will help you with this. From storing contact details of the customer to their communication preferences and job requests, a CRM will help you connect better with the customer. You can build a customer database using the CRM – the CRM will then track and record customer activity and history. It will also have an email marketing system to send automated emails about topics of interest.

Along with the CRM, a good field service management system might also offer a client portal – a portal through which client can login to see the progress of the job request. It is also a great tool as customers can login to leave comments, feedback and request changes if any. With this tool, you can see what your customer wants real-time and address any concerns as and when they arise.

  • Lead management

Another important feature that good field service management app will have is lead management. While existing customers are great, new customers keep the business moving forward. You might use various channels to generate leads, but once your leads enter the system or the CRM, they should be sorted and contacted in the right way to nurture them and encourage them to convert.

A good lead management tool will help you categorise the leads – eg: cold, warm or hot. Cold leads may be the ones who are ‘browsing’ for options and want to know the pricing. Warm leads are the ones who have shown interest and want to know more about what you have to offer. Hot leads are the ones who want to purchase. Knowing the stages of the leads will help you to prioritise whom to contact first, who is likely to turn into a customer, what kind of nurturing emails you should send to whom and when.

  • Centralised account management

Another key feature is the account management. This begins right from when you have to create a quote or estimate for the client based on the requirements, to tracking costs at each stage and billing the customer. A good account management system will help you keep track of your expenses, cash in hand, upcoming payments – for vendors, staff, employees, etc, overhead costs, costs of delivering the service, overdue payments, etc. This will help you understand your expenses, cut down on unwanted expenses, pay your vendors on time, raise invoices before the due date and manage your money better.

  • Integration

With so many softwares and digital channels being used by businesses to reach the customers and leads, it is important that the field service management system talks to all the sources. Integrating other software and services shouldn’t be hard. Third-party softwares should be integrated easily for a seamless workflow – otherwise, parts of work will have to be carried out manually. An important aspect is the API – Application programming interface. This allows multiple applications and programs to talk to the field service management system or the CRM, automating the process completely and improving customer relationships.

  • Customisation

A good field service management app allows high-level of customisation. This feature gives you the control – you can choose how the app should look, what should be seen in the dashboard, what reports need to be generated when, etc. For eg, the lead management system should not just have the option of classifying leads into cold, warm or hot, it should allow you to create your own categories that can be assigned to a lead when it comes in.

 

While automation is becoming the choice for many businesses and there are multiple players out in the market offering field service management apps, only a select few offer key functionalities and features that’ll make running the business easy and efficient.

 

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Tips to select the best field service management app

 

Here is a simple process you can follow to select the right field service management app for your business needs:

  • Write down your requirements: What aspects of your business you want to automate? Will automation really improve that area of the business? How many areas do you want to automate? Talk to ‘champions’ from your company who will tell you whether automation will work for their department – ultimately, they will be the ones to use the solution on a daily basis.
  • Prioritise: The next step is to understand what areas take the top spot and what areas can  do without automation for now. This will help you plan a budget, see what plans work for you, which features you can trade-off and what the must-have functionalities. Prioritising will ensure you are not overwhelmed by choices and bells and whistles.
  • Select solution providers: Read reviews, check the solution provider’s credentials, look up their expertise in your industry. Reach out to a select few.
  • Shortlist: Once you have a handful of solution providers, make a pro and con list and shortlist two or three providers whose solution will fit your need best. You can then schedule meetings with them, live demos, talk to them about the packages available, etc. Remember to look for the time needed to implement the solution and make it fully functional, after-sales support, training and crisis response time while short listing the provider.

 

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It’s 2019! Time to automate your business

Business automation will be central in the next phase of the digital transformation, it will be the central nervous system of every successful business. The Current business landscape is shifting at a  rapid pace as the evolution of technology has had a major impact on the day-to-day operations of modern organisations. The use of technology in business processes can drive business efficiency and optimisation.

“The last ten years of the IT industry have been about changing the way people work, and the next few years will be about transforming your business.” Aaron Levie, CEO of Box

 

The advancements in technology have enabled organisations of all sizes to implement a technology infrastructure to automate certain aspects of their business or enterprise-wide implementation. In the last few years, businesses have moved to business automation. Organisations have developed a tech infrastructure integrating innovative technology in their workflow to handle multiple operations and grow their business.

Organisations are employing less number of employees compared to the past, focussing on automation first.

 

The world is already in the digital age, we can now manage and keep track of an enterprise’s business operations from smartphones,  the ease of accessibility to technology solutions is constantly evolving. All the data is stored on the cloud which makes this a seamless process. Keeping a track of your organisation’s day to day processes is necessary to ensure efficiency. Maturing digital businesses are focussed on the integration of digital technologies in order to automate their business processes for growth, efficiency and business intelligence.  

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Digital strategies drive digital maturity

 

Many businesses are unable to transform due to the lack of time and resources to grow efficiently, the ability to transform a business digitally requires planning and following a digital strategy that will help the business move from its current state to the desired future state. In the coming time, organisations need to be primed to embrace analytics and the use of business data in their decision making and workflow.

Benefits of implementing technology-driven solutions that drive business automation in organisations:

  • Shorter Planning Cycles: can help shorten planning cycles by providing a robust repository of online information regarding current and future processes and resources. It would not replace the planning or the strategy that will be employed but instead enhance them through the contribution of useful information which would drive business intelligence.
  • Improved Communication: In order to have an efficient enterprise, it is imperative to have strong enterprise-wide communication. Organisations have different structures and communication plans, this is where these systems come in, they can be tailored to meet your organisation’s requirements. Keeping track of operations can be made easy as you can easily communicate with the members of your organisation, get constant updates, access a visual representation of progress and facilitate customer engagement in one platform. Organisations have various divisions and communication between them can become a daunting task and that a software solution can make into a seamless process. This also reduces redundant tasks that may cause delays in operations.
  • Transparency: Using ERP solutions in an organisation enables complete transparency and increases accountability, this ensures continuous process improvement as well. The flow of information is streamlined across all divisions of the organisation, and the accessibility helps in improved decision making and quality control.
  • Improves Decision-Making processes: When business strategy and technology infrastructure are in sync with a central database for the business data. It is easy to access this information to help in planning and decision making. When you can view all aspects of your business at your fingertips, the time saved can be utilised in growing the business. Rich analytics provide several methods to track and measure workflow business performance, this allows you to engage with your employees better and make the right choices based on the business data.
  • Reduced Redundancy: One of the greatest contributions an Enterprise System makes to an organisation is aiding the visualisation of the value that current resources provide, where those value areas overlap, and where performance gaps exist. Significant time is wasted during various stages of the workflow due to this as there are certain tasks and roles that are being repeated, these key issues need to be identified and streamlined using technology. Also, this ensures quality control and assurance in operation. Making your business intelligent is the foundation for moving towards an efficient future state and grow the business.  
  • Cost and Time Efficiency: Enterprise Software Solutions reduce the time it takes to plan, develop, implement, and retire resources within its business and technology operating environment, allows good asset management. Enterprise systems promote enterprise-wide thinking about resource utilisation.  Also, streamlined processes use resources more efficiently which equate to a reduced number of position requirements and savings.
  • Quality Control: Organisations use ERP solutions as tools to drive a quality management culture within the organisation as they offer better business process optimisation, customer-driven quality, business intelligence, reduced data redundancy and increased employee participation. An effective ERP solution will provide operational support while offering strategic management by integrating various aspects of an organisation.
  • Customer Engagement: The ability to interact and engage a customer is something many businesses lack, customer relationship management is essential to keep quality control in the processes and services/products offered. Clients should be able to receive information and provide feedback to the organisation.

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Technology is a resource that enables information flow to support the creation and delivery of business products and services, which in turn enables the achievement of strategic goals.

 

Analysing the current state of an organisation is essential to enable a transition to the desired future state. Enterprise architects analyse the organisation as a whole its people, processes and the existing technology that helps achieve the strategic goals of the organisation. Establishing a technology Infrastructure requires identifying the gaps that exist in an organisation’s business processes, and how the implementation of technology can help bridge that gap. The bridging of this gap is called Strategic Business and Technology Alignment, when the business processes and the technology that drives the operations are in sync with the business strategy it streamlines the operational efficiency of the organisation. Technology is a type of resource that enables information and other resource flows to support the creation and delivery of business products and services, which in turn enables the achievement of strategic goals. Bottom-up planning should be used in strategic planning is where technology is the catalyst for change, this allows more operational efficiency because these resources are in line with the business strategy.

Digital strategies go beyond simply integrating technology into an organisation, they focus on innovation and decision making that aim towards transformation.

 

Technologies such as Blockchain and Artificial Intelligence are being integrated with software solutions catering to a wide range of industries. These technologies will play a crucial role in business automation as several operations will start adopting business automation. Considering how far technology has come in the past ten years, it is not far fetched to expect things to move forward even faster. These modern technologies can be scaled according to the requirements of the organisations, these do not require new systems to be created instead they can be easily integrated into existing infrastructures. We are living in an era of constant technological change that is only getting speeding up, there will be several opportunities to integrate the new trends when organisations have solid technological foundations. In the coming years, more and more organisations will start to adopt digital strategies to ride the wave of digital transformation.

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5 Reasons – Why knowing your Business Data is important!

A business without a set of data is certainly not in a state to grow, any sort of industry insights and trends can only be figured out if there is a constant flow of information into the data systems.

 

The pace at which the economy is flourishing in this technologically advanced society there is only ever going to be a scarcity of data. To grow your business however, data integrity plays a very significant role. It refers to the actual valuation of any sort of data being collected that can directly be used to either monetise the data, create internal investments or mergers & acquisitions within the industry. [1]

You can have data without information, but you can’t have information without data

– Daniel K. Moran

A business strategy in today’s day and age has to involve an automated system into its operations that can provide a constant load of data. A basic project management tool can help you automate your business, create customer database and even increase the workflow productivity. This can help you transform and grow your business operations wildly.


Multinational businesses rely on Big Data for a variety of sources and the race is getting bigger every year. Truth is, Only information can lead the businesses of today to an innovative edge and the ones who rightly know it go on to produce much bigger & sustainable results.


Here are 5 reasons Why Knowing your business data is Important!

  1. Security: The foremost reason for any business owner to know their organisations data is for the information to be secured. The internal information and the customers database have to be protected at all times. This helps maintain the business value and reputation in the industry.
    Recent events this year have highlighted security breach cases involving some of the Silicon Valley giants. An ERP system can integrate all of the information on a database and keep it secured at the same time, this helps create a regulatory system and trust amongst the customers and organisational members.
  2. Growth: A businesses own information and trends can always act as a guiding agent to predict forthcomings, this can help deviate the future operations into the right direction. Any business is looking to grow and expand at all times, with relevant information at hand one can depict their own shortfalls and create a strategy towards an inventive – growth oriented future. This can be in the form of managing workforce, assets, quality control and the overall business process.
  3. Efficiency: Fast paced workforce is only looking for faster ways to do their work. Admissible insights from the information and stored data can act as performance tracker that can help figure out how to be more productive. This involves insights from real-time communication, time tracking and optimising the overall quality.The organisations are trying to become leaner and faster. Agile growth trends has helped hundreds to become better decision makers and raise their efficiency bars on a daily basis.
  4. Performance: A set of data can analyse the overall performance management of an organisation. Performance reviews can help create a sustainable growth structure in the company. With advanced machine learning and new generational technology like blockchain evolving around the globe the data is getting even bigger. This urgency requires fast adapting organisations who aren’t afraid to grow swiftly using technology. A simple field service management software can help monitor quality of the business. Features like performance management can gather timely performance reviews that can directly be relatable to productivity of the workforce.
  5. Demand: At all times, a business should be aware of what is trending in the market and what’s the estimated demand. Knowing what the market wants roughly always plays out positively. Tools in a simple ERP software such as financial reporting can help minimise expenses and determine which department needs organisations most attention or funds. It can also in the long run help determine patterns in the market and understand customers real problems.

It was only a few decades ago that the practice of gathering information and running analytics to get information was being used for decision making in fortune companies. Evolution has brought us to a point where the ability to work fast and in an agile manner creates a competitive edge amongst worldly organisations.

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High-performance analytics lets you do things you never thought about before because the data volumes were just way too big. For instance, you can get timely insights to make decisions about fleeting opportunities, get precise answers for hard-to-solve problems and uncover new growth opportunities – all while using IT resources more effectively.

From the white paper Big Data Meets Big Data Analytics

We believe the shift in the service industry is yet to transcend.

 

 

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Technology Streamlines Business Processes

Business technology has become an integral part of the digital era that we live in. A 21st-century business that does not have the technology to drive its operations is likely to not be able to sustain itself. Investing in the right technology for business process management can significantly increase the efficiency of a business, getting the most out of your organisation’s resources and driving changes that keep pace with a more dynamic business environment is essential.

Technology can help you streamline production, reduce costs, and increase your customer base

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This is where Enterprise Resource Planning systems come in. Implementing them can streamline operations as they can be tailored to meet the requirements of your business. Businesses of all sizes in all industry sectors rely on Enterprise Resource Planning solutions to streamline their core business processes – finance and accounting, inventory and supply chain, manufacturing and human resource management (HRM), customer relationship management (CRM) and other important activities. Every business should have the ability to use technology at their disposal to get a clear and comprehensive view of their key resources – people, processes, workflow and quality.  Aligning the business strategy of an organisation with technology has enormous benefits, this alignment will help you save time, accelerate response time, plan ahead and reduce the redundancy in your business process management.

“Every business should have the ability to use technology at their disposal to get a clear and comprehensive view of their key resources”

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How Enterprise Resource Planning Systems streamline business process management and drive efficiency:

 

  • Process Automation: Based on how the ERP solution is implemented, the systems comprise of various modules for various aspects of a business, it allows a seamless flow of information across the various divisions that may exist in an organisation. The workflow redundancy is reduced along with human error via process automation.
  • Business Integration: ERP systems use a central database for all operations of the business, this helps significantly reduce cost and improves efficiency as the manual process work is automated. This also helps in achieving business intelligence as all the information for the business can be easily accessed at one integrated location.
  • Business Intelligence: Enterprise Resource Planning systems ensure consistency in business process management, once the data is stored, different users can easily access, collaborate, and manipulate data as needed. The use of real-time data significantly improves decision making and quality assurance as members of the organisation can easily monitor and analyse the data available.

 

The emergence of cloud computing integrated with ERP systems has helped increase the adaptation of these systems by all types of organisations, a cloud-based solution can be implemented quickly and offer the flexibility to be customised based on the requirements of the business. In order to stay competitive and expand in today’s competitive climate, it is imperative for organisations of all sizes to integrate software solutions that would help them monitor and streamline processes which would lead to improved business intelligence.  

 

It’s time to embrace the future!

 

References:

  • 5 ERP Functions to Improve Your Business Processes. (2018). Retrieved from https://www.markinson.com.au/company/blog/5-erp-functions-to-improve-your-business-processes/
  • Business operations: Using technology to improve operational processes – Fourth Source. (2018). Retrieved from http://www.fourthsource.com/tech/business-operations-using-technology-improve-operational-processes-22584
  • Deskera (2018). ERP for Service Industries, Deskera. Retrieved from https://www.deskera.com/erp-for-services/
  • CRM & ERP Integration: 6 Major Benefits – Workwise LLC. (2018). Retrieved from https://www.workwisellc.com/blog/crm-erp-integration-6-major-benefits/
  • DBSync – Benefits of Automating ERP System. (2018). Retrieved from https://www.mydbsync.com/blogs/benefits-of-automating-erp-system/
  • How can Business Automation be Achieved by ERP System?. (2018). Retrieved from https://www.augustinfotech.com/how-to-automate-business-processes-with-erp-system/
  • How ERP Systems Can Automate Business Processes | Icreon. (2018). Retrieved from http://blog.icreon.us/launch/erp-systems-automate-business-processes
  • Ismail, N. (2018). 6 key advantages of ERP and CRM software integration. Retrieved from https://www.information-age.com/6-key-advantages-erp-crm-software-integration-123465846/
  • Murphy, C. (2018). 5 Signs That Cloud ERP Has Serious Momentum. Retrieved from https://www.forbes.com/sites/oracle/2015/12/24/5-signs-that-cloud-erp-has-serious-momentum/#5dc73ec6e8cc
  • News, E., & businesses, H. (2018). How ERP solutions could address problems of small businesses – erpinnews. Retrieved from https://erpinnews.com/erp-solutions-address-problems-small-businesses
  • Pitman, J., Pitman, J., & Eagar, B. (2018). Streamline Your Business Processes With ERP. Retrieved from https://www.entrepreneurmag.co.za/advice/growing-a-business/performance-and-growth/streamline-your-business-processes-with-erp/
  • started, G. (2018). Why Selecting ERP Software Is Like Getting Married & How to Pick the Right One For You. Retrieved from https://www.shopify.com/enterprise/83899270-why-selecting-erp-software-is-like-getting-married-how-to-pick-the-right-one-for-you
  • Streamlining ERP Implementations. (2018). Retrieved from https://www.industryweek.com/planning-amp-forecasting/streamlining-erp-implementations
  • The value of Business Intelligence in ERP systems | abas. (2018). Retrieved from https://abas-erp.com/en/news/value-business-intelligence-erp-systems
  • Wailgum, T., & Perkins, B. (2018). What is ERP? A guide to enterprise resource planning systems. Retrieved from https://www.cio.com/article/2439502/enterprise-resource-planning/enterprise-resource-planning-erp-definition-and-solutions.html
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All About Quality Control In ERP Systems Implementation

In today’s business world, quality control is a way of life at organisations. It is imperative to make this approach a part of the business process management to ensure operational efficiency. Implementing technology that aligns with the business strategy of an organisation can help drive businesses forward. Instead of using multiple resources and tools for quality control, organisations make use of Enterprise Resource Planning (ERP) software solutions to automate their business processes to ensure quality control.

Organisations use ERP solutions as tools to drive a quality management culture within the organisation as they offer better business process optimisation, customer-driven quality, business intelligence, reduced data redundancy and increased employee participation. An effective ERP solution will provide operational support while offering strategic management by integrating various aspects of an organisation.

How an ERP software solution can benefit your organisation:

  • Integration and automation of business processes to improve operational efficiency
  • Ease of access to information to help increase business intelligence
  • Lower operational costs and reduced business risks.
  • Improved communication with stakeholders
  • Improved Transparency and Accountability throughout the organisational structure
  • Customer relationship management and human resource management

Customer satisfaction can become challenging when the business processes are executed on different platforms in an organisation, this can be streamlined with the integration of a technology solution that aligns with the business strategy of the organisation. ERP solutions are just that, a software that streamlines everything by simply integrating all the processes on one platform. ERP solutions help bridge these gaps and instead focus on enhancing productivity.

ERP solutions are just that, a software that streamlines everything by simply integrating all the processes on one platform.

Quality Control In ERP Systems Implementation

Quality control in ERP systems implementation means identifying the challenges and overcoming them. It is associated with the testing process and correcting errors. It includes identifying an application and checking whether it is performing its functions properly when multiple workers are using it.

It is important for an organisation to maintain the quality in order to increase revenue, reduce cost, and improve productivity. In all industry areas, maintaining high quality is a crucial factor for the success.

However, quality control in the ERP system is not just about error detection and their removal. It is also associated with speeding up reporting cycles, providing new insights into numbers, and encouraging management’s confidence in performance records, budgets, and financial statements.

ERP Systems: Today And Future

In the past, ERP solutions were made to suit only big businesses, implementation of these solutions incurred significant investments and for small/medium sized businesses this would be a daunting task. Today, businesses of all kinds can leverage the benefits of ERP solutions, they are cost-effective and can be tailored based on the requirements of the organisation. ERP solutions have moved to the cloud today and organisations have affordable software solutions to meet their business strategy demands. Using software systems, you can ensure that your business is receiving consistent and favourable results. You can assign and track your services to make sure that everyone is working in the right way. Apart from that, you can plan your work and improve productivity in the workplace.

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Asset Management Ensures Your Assets Do Not Become Liabilities

Asset management is a systematic process of developing, operating, maintaining, upgrading, and disposing of assets cost-effectively (The Institute of Asset Management, 2018).

Your business, like any business, has a set of assets and resources essential to your ability to deliver value to your clients. If an asset misses a maintenance check, gets lost, damaged, or is not repaired in time, costs will snowball into a significant dent in your profit margin.

Costs of Asset Mismanagement

• The cost of asset repair or replacement on short notice.
• The cost of time lost while your operations are completely or partially disrupted.
• The cost of idle staff.
• Most importantly, the cost of a dissatisfied client.

A bigger business means more assets to manage and a greater chance for things to go wrong. Not a big business yet? Then your growth relies on establishing and implementing an asset management process tailored to your business’s operations. How do you do that exactly? You don’t.

The best way to avoid human error, increase speed and efficiency of your operations and reduce cost would be to use Asset Management Software that automates the process of developing, operating, maintaining, upgrading, and disposing of all assets while tracking where your assets are being used and by whom. They work via the placement of asset information in a centralised database, putting the big picture into perspective.

What can Asset Management Software do?

Asset Lifecycle Tracking

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Tracking assets throughout their complete lifecycle allow you to point out inefficient practices and replace them with strategies that enhance acquisition and operation, increasing your return on investment. Through analysis of their asset lifecycle CISCO, IT was able to cut a $100 million in costs by 50% (CISCO).

Enhance Reliability of Assets

Patterns recognised through tracking assets enables you to create strategies that balance asset availability with costs and accordingly schedule maintenance runs. Having a system in place also enables you to respond to problems before they cause damage and determine critical components of larger systems that require extra care or ready to install spares.

Empower with data

Beyond maintaining and monitoring assets, a significant feature of an Asset Management Software is the amount of data it provides about your business’s operation. That data could be used to reduce operational cost and time spend on multiple tasks like financial reporting and risk mitigation

In terms of financial reporting, accounts for all asset costs, acquisitions, depreciation rates, and other key numbers are kept. Enabling your business to almost instantly develop accurate financial statements.

Looking at your assets from a big picture perspective also shows where the risks lie within your operations, so you could proactively find solutions to avoid identified risks.

To sum it all up, getting your assets in order is a sure-fire way to increase your business’s efficiency, reduce costs, mitigate risks, and gain insight about your business that would empower you to grow and improve.

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We are not as clean as we might think

The Cleaning industry has been under a lot of scrutiny recently, various degrees of complaints and criticism have been in the rounds. The Age ended up covering the Victorian School Cleaning shamble in detail last month and since then, there has been a buzz in the Industry.

Major players in the industry across Australia have been struggling consistently to maintain the quality of their services. However, as per research, the consumers tend to cut-out and replace contracts on a frequent basis.

It showcases the fact that there are problems within the organisations that hinders the productivity, and thus the overall quality suffers. As we are living in the age of information, the end-consumer is much more informed and aware than ever before.

Our smartphones allow us to literally take a picture in real time and share our opinions with the world. As of today, any person or business is not private, that’s good and bad. A brand/company can have years of goodwill and rapport spoilt by just one wrong move, and can end up losing a good chunk of their clients.

The quality of work is on an all time high, and there is no going back.

The amount of liberty a customer has in today’s time ultimately gives them the leverage to expose anything that doesn’t go their way.

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It might be a situation of panic for the businesses that solely focus on quantity rather than the best quality.

It also creates an ample amount of opportunity for businesses that are looking to prosper in the long run by creating and maintaining genuine relationships with their clients. As the options tend to increase on a regular basis, retaining the best gets harder. The implications of being a below average performer in the industry directly results in losing clients and their referrals, none of which is viable when you are trying to grow a business.

Australia has been rated the 3rd cleanest country in the world, with an overall Environmental Performance Index score 82% (Extreme Clean, 2017)

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But, Is it Really Hygienic if it’s Clean?

An american research conducted over 13 months found that a typical office desk is home to around 10 million bacterias, 400 times more than a toilet seat. Employees tend to get sick at work due to hygiene related issues, the thought of it is concerning but true.

The Victorian Minister James Merlino passed an order to audit schools across Victoria post recent events as the parents and governing bodies have been agitated. As society tends to evolve more and more, businesses providing indispensable value tends to grow and improve upon their work delivery.

A fair share of accountability would help in running smooth operations and thus create an atmosphere where quality is prioritised.