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It’s 2019! Time to automate your business

Business automation will be central in the next phase of the digital transformation, it will be the central nervous system of every successful business. The Current business landscape is shifting at a  rapid pace as the evolution of technology has had a major impact on the day-to-day operations of modern organisations. The use of technology in business processes can drive business efficiency and optimisation.

“The last ten years of the IT industry have been about changing the way people work, and the next few years will be about transforming your business.” Aaron Levie, CEO of Box

 

The advancements in technology have enabled organisations of all sizes to implement a technology infrastructure to automate certain aspects of their business or enterprise-wide implementation. In the last few years, businesses have moved to business automation. Organisations have developed a tech infrastructure integrating innovative technology in their workflow to handle multiple operations and grow their business.

Organisations are employing less number of employees compared to the past, focussing on automation first.

 

The world is already in the digital age, we can now manage and keep track of an enterprise’s business operations from smartphones,  the ease of accessibility to technology solutions is constantly evolving. All the data is stored on the cloud which makes this a seamless process. Keeping a track of your organisation’s day to day processes is necessary to ensure efficiency. Maturing digital businesses are focussed on the integration of digital technologies in order to automate their business processes for growth, efficiency and business intelligence.  

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Digital strategies drive digital maturity

 

Many businesses are unable to transform due to the lack of time and resources to grow efficiently, the ability to transform a business digitally requires planning and following a digital strategy that will help the business move from its current state to the desired future state. In the coming time, organisations need to be primed to embrace analytics and the use of business data in their decision making and workflow.

Benefits of implementing technology-driven solutions that drive business automation in organisations:

  • Shorter Planning Cycles: can help shorten planning cycles by providing a robust repository of online information regarding current and future processes and resources. It would not replace the planning or the strategy that will be employed but instead enhance them through the contribution of useful information which would drive business intelligence.
  • Improved Communication: In order to have an efficient enterprise, it is imperative to have strong enterprise-wide communication. Organisations have different structures and communication plans, this is where these systems come in, they can be tailored to meet your organisation’s requirements. Keeping track of operations can be made easy as you can easily communicate with the members of your organisation, get constant updates, access a visual representation of progress and facilitate customer engagement in one platform. Organisations have various divisions and communication between them can become a daunting task and that a software solution can make into a seamless process. This also reduces redundant tasks that may cause delays in operations.
  • Transparency: Using ERP solutions in an organisation enables complete transparency and increases accountability, this ensures continuous process improvement as well. The flow of information is streamlined across all divisions of the organisation, and the accessibility helps in improved decision making and quality control.
  • Improves Decision-Making processes: When business strategy and technology infrastructure are in sync with a central database for the business data. It is easy to access this information to help in planning and decision making. When you can view all aspects of your business at your fingertips, the time saved can be utilised in growing the business. Rich analytics provide several methods to track and measure workflow business performance, this allows you to engage with your employees better and make the right choices based on the business data.
  • Reduced Redundancy: One of the greatest contributions an Enterprise System makes to an organisation is aiding the visualisation of the value that current resources provide, where those value areas overlap, and where performance gaps exist. Significant time is wasted during various stages of the workflow due to this as there are certain tasks and roles that are being repeated, these key issues need to be identified and streamlined using technology. Also, this ensures quality control and assurance in operation. Making your business intelligent is the foundation for moving towards an efficient future state and grow the business.  
  • Cost and Time Efficiency: Enterprise Software Solutions reduce the time it takes to plan, develop, implement, and retire resources within its business and technology operating environment, allows good asset management. Enterprise systems promote enterprise-wide thinking about resource utilisation.  Also, streamlined processes use resources more efficiently which equate to a reduced number of position requirements and savings.
  • Quality Control: Organisations use ERP solutions as tools to drive a quality management culture within the organisation as they offer better business process optimisation, customer-driven quality, business intelligence, reduced data redundancy and increased employee participation. An effective ERP solution will provide operational support while offering strategic management by integrating various aspects of an organisation.
  • Customer Engagement: The ability to interact and engage a customer is something many businesses lack, customer relationship management is essential to keep quality control in the processes and services/products offered. Clients should be able to receive information and provide feedback to the organisation.

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Technology is a resource that enables information flow to support the creation and delivery of business products and services, which in turn enables the achievement of strategic goals.

 

Analysing the current state of an organisation is essential to enable a transition to the desired future state. Enterprise architects analyse the organisation as a whole its people, processes and the existing technology that helps achieve the strategic goals of the organisation. Establishing a technology Infrastructure requires identifying the gaps that exist in an organisation’s business processes, and how the implementation of technology can help bridge that gap. The bridging of this gap is called Strategic Business and Technology Alignment, when the business processes and the technology that drives the operations are in sync with the business strategy it streamlines the operational efficiency of the organisation. Technology is a type of resource that enables information and other resource flows to support the creation and delivery of business products and services, which in turn enables the achievement of strategic goals. Bottom-up planning should be used in strategic planning is where technology is the catalyst for change, this allows more operational efficiency because these resources are in line with the business strategy.

Digital strategies go beyond simply integrating technology into an organisation, they focus on innovation and decision making that aim towards transformation.

 

Technologies such as Blockchain and Artificial Intelligence are being integrated with software solutions catering to a wide range of industries. These technologies will play a crucial role in business automation as several operations will start adopting business automation. Considering how far technology has come in the past ten years, it is not far fetched to expect things to move forward even faster. These modern technologies can be scaled according to the requirements of the organisations, these do not require new systems to be created instead they can be easily integrated into existing infrastructures. We are living in an era of constant technological change that is only getting speeding up, there will be several opportunities to integrate the new trends when organisations have solid technological foundations. In the coming years, more and more organisations will start to adopt digital strategies to ride the wave of digital transformation.

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5 Reasons – Why knowing your Business Data is important!

A business without a set of data is certainly not in a state to grow, any sort of industry insights and trends can only be figured out if there is a constant flow of information into the data systems.

 

The pace at which the economy is flourishing in this technologically advanced society there is only ever going to be a scarcity of data. To grow your business however, data integrity plays a very significant role. It refers to the actual valuation of any sort of data being collected that can directly be used to either monetise the data, create internal investments or mergers & acquisitions within the industry. [1]

You can have data without information, but you can’t have information without data

– Daniel K. Moran

A business strategy in today’s day and age has to involve an automated system into its operations that can provide a constant load of data. A basic project management tool can help you automate your business, create customer database and even increase the workflow productivity. This can help you transform and grow your business operations wildly.


Multinational businesses rely on Big Data for a variety of sources and the race is getting bigger every year. Truth is, Only information can lead the businesses of today to an innovative edge and the ones who rightly know it go on to produce much bigger & sustainable results.


Here are 5 reasons Why Knowing your business data is Important!

  1. Security: The foremost reason for any business owner to know their organisations data is for the information to be secured. The internal information and the customers database have to be protected at all times. This helps maintain the business value and reputation in the industry.
    Recent events this year have highlighted security breach cases involving some of the Silicon Valley giants. An ERP system can integrate all of the information on a database and keep it secured at the same time, this helps create a regulatory system and trust amongst the customers and organisational members.
  2. Growth: A businesses own information and trends can always act as a guiding agent to predict forthcomings, this can help deviate the future operations into the right direction. Any business is looking to grow and expand at all times, with relevant information at hand one can depict their own shortfalls and create a strategy towards an inventive – growth oriented future. This can be in the form of managing workforce, assets, quality control and the overall business process.
  3. Efficiency: Fast paced workforce is only looking for faster ways to do their work. Admissible insights from the information and stored data can act as performance tracker that can help figure out how to be more productive. This involves insights from real-time communication, time tracking and optimising the overall quality.The organisations are trying to become leaner and faster. Agile growth trends has helped hundreds to become better decision makers and raise their efficiency bars on a daily basis.
  4. Performance: A set of data can analyse the overall performance management of an organisation. Performance reviews can help create a sustainable growth structure in the company. With advanced machine learning and new generational technology like blockchain evolving around the globe the data is getting even bigger. This urgency requires fast adapting organisations who aren’t afraid to grow swiftly using technology. A simple field service management software can help monitor quality of the business. Features like performance management can gather timely performance reviews that can directly be relatable to productivity of the workforce.
  5. Demand: At all times, a business should be aware of what is trending in the market and what’s the estimated demand. Knowing what the market wants roughly always plays out positively. Tools in a simple ERP software such as financial reporting can help minimise expenses and determine which department needs organisations most attention or funds. It can also in the long run help determine patterns in the market and understand customers real problems.

It was only a few decades ago that the practice of gathering information and running analytics to get information was being used for decision making in fortune companies. Evolution has brought us to a point where the ability to work fast and in an agile manner creates a competitive edge amongst worldly organisations.

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High-performance analytics lets you do things you never thought about before because the data volumes were just way too big. For instance, you can get timely insights to make decisions about fleeting opportunities, get precise answers for hard-to-solve problems and uncover new growth opportunities – all while using IT resources more effectively.

From the white paper Big Data Meets Big Data Analytics

We believe the shift in the service industry is yet to transcend.

 

 

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Technology Streamlines Business Processes

Business technology has become an integral part of the digital era that we live in. A 21st-century business that does not have the technology to drive its operations is likely to not be able to sustain itself. Investing in the right technology for business process management can significantly increase the efficiency of a business, getting the most out of your organisation’s resources and driving changes that keep pace with a more dynamic business environment is essential.

Technology can help you streamline production, reduce costs, and increase your customer base

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This is where Enterprise Resource Planning systems come in. Implementing them can streamline operations as they can be tailored to meet the requirements of your business. Businesses of all sizes in all industry sectors rely on Enterprise Resource Planning solutions to streamline their core business processes – finance and accounting, inventory and supply chain, manufacturing and human resource management (HRM), customer relationship management (CRM) and other important activities. Every business should have the ability to use technology at their disposal to get a clear and comprehensive view of their key resources – people, processes, workflow and quality.  Aligning the business strategy of an organisation with technology has enormous benefits, this alignment will help you save time, accelerate response time, plan ahead and reduce the redundancy in your business process management.

“Every business should have the ability to use technology at their disposal to get a clear and comprehensive view of their key resources”

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How Enterprise Resource Planning Systems streamline business process management and drive efficiency:

 

  • Process Automation: Based on how the ERP solution is implemented, the systems comprise of various modules for various aspects of a business, it allows a seamless flow of information across the various divisions that may exist in an organisation. The workflow redundancy is reduced along with human error via process automation.
  • Business Integration: ERP systems use a central database for all operations of the business, this helps significantly reduce cost and improves efficiency as the manual process work is automated. This also helps in achieving business intelligence as all the information for the business can be easily accessed at one integrated location.
  • Business Intelligence: Enterprise Resource Planning systems ensure consistency in business process management, once the data is stored, different users can easily access, collaborate, and manipulate data as needed. The use of real-time data significantly improves decision making and quality assurance as members of the organisation can easily monitor and analyse the data available.

 

The emergence of cloud computing integrated with ERP systems has helped increase the adaptation of these systems by all types of organisations, a cloud-based solution can be implemented quickly and offer the flexibility to be customised based on the requirements of the business. In order to stay competitive and expand in today’s competitive climate, it is imperative for organisations of all sizes to integrate software solutions that would help them monitor and streamline processes which would lead to improved business intelligence.  

 

It’s time to embrace the future!

 

References:

  • 5 ERP Functions to Improve Your Business Processes. (2018). Retrieved from https://www.markinson.com.au/company/blog/5-erp-functions-to-improve-your-business-processes/
  • Business operations: Using technology to improve operational processes – Fourth Source. (2018). Retrieved from http://www.fourthsource.com/tech/business-operations-using-technology-improve-operational-processes-22584
  • Deskera (2018). ERP for Service Industries, Deskera. Retrieved from https://www.deskera.com/erp-for-services/
  • CRM & ERP Integration: 6 Major Benefits – Workwise LLC. (2018). Retrieved from https://www.workwisellc.com/blog/crm-erp-integration-6-major-benefits/
  • DBSync – Benefits of Automating ERP System. (2018). Retrieved from https://www.mydbsync.com/blogs/benefits-of-automating-erp-system/
  • How can Business Automation be Achieved by ERP System?. (2018). Retrieved from https://www.augustinfotech.com/how-to-automate-business-processes-with-erp-system/
  • How ERP Systems Can Automate Business Processes | Icreon. (2018). Retrieved from http://blog.icreon.us/launch/erp-systems-automate-business-processes
  • Ismail, N. (2018). 6 key advantages of ERP and CRM software integration. Retrieved from https://www.information-age.com/6-key-advantages-erp-crm-software-integration-123465846/
  • Murphy, C. (2018). 5 Signs That Cloud ERP Has Serious Momentum. Retrieved from https://www.forbes.com/sites/oracle/2015/12/24/5-signs-that-cloud-erp-has-serious-momentum/#5dc73ec6e8cc
  • News, E., & businesses, H. (2018). How ERP solutions could address problems of small businesses – erpinnews. Retrieved from https://erpinnews.com/erp-solutions-address-problems-small-businesses
  • Pitman, J., Pitman, J., & Eagar, B. (2018). Streamline Your Business Processes With ERP. Retrieved from https://www.entrepreneurmag.co.za/advice/growing-a-business/performance-and-growth/streamline-your-business-processes-with-erp/
  • started, G. (2018). Why Selecting ERP Software Is Like Getting Married & How to Pick the Right One For You. Retrieved from https://www.shopify.com/enterprise/83899270-why-selecting-erp-software-is-like-getting-married-how-to-pick-the-right-one-for-you
  • Streamlining ERP Implementations. (2018). Retrieved from https://www.industryweek.com/planning-amp-forecasting/streamlining-erp-implementations
  • The value of Business Intelligence in ERP systems | abas. (2018). Retrieved from https://abas-erp.com/en/news/value-business-intelligence-erp-systems
  • Wailgum, T., & Perkins, B. (2018). What is ERP? A guide to enterprise resource planning systems. Retrieved from https://www.cio.com/article/2439502/enterprise-resource-planning/enterprise-resource-planning-erp-definition-and-solutions.html
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All About Quality Control In ERP Systems Implementation

In today’s business world, quality control is a way of life at organisations. It is imperative to make this approach a part of the business process management to ensure operational efficiency. Implementing technology that aligns with the business strategy of an organisation can help drive businesses forward. Instead of using multiple resources and tools for quality control, organisations make use of Enterprise Resource Planning (ERP) software solutions to automate their business processes to ensure quality control.

Organisations use ERP solutions as tools to drive a quality management culture within the organisation as they offer better business process optimisation, customer-driven quality, business intelligence, reduced data redundancy and increased employee participation. An effective ERP solution will provide operational support while offering strategic management by integrating various aspects of an organisation.

How an ERP software solution can benefit your organisation:

  • Integration and automation of business processes to improve operational efficiency
  • Ease of access to information to help increase business intelligence
  • Lower operational costs and reduced business risks.
  • Improved communication with stakeholders
  • Improved Transparency and Accountability throughout the organisational structure
  • Customer relationship management and human resource management

Customer satisfaction can become challenging when the business processes are executed on different platforms in an organisation, this can be streamlined with the integration of a technology solution that aligns with the business strategy of the organisation. ERP solutions are just that, a software that streamlines everything by simply integrating all the processes on one platform. ERP solutions help bridge these gaps and instead focus on enhancing productivity.

ERP solutions are just that, a software that streamlines everything by simply integrating all the processes on one platform.

Quality Control In ERP Systems Implementation

Quality control in ERP systems implementation means identifying the challenges and overcoming them. It is associated with the testing process and correcting errors. It includes identifying an application and checking whether it is performing its functions properly when multiple workers are using it.

It is important for an organisation to maintain the quality in order to increase revenue, reduce cost, and improve productivity. In all industry areas, maintaining high quality is a crucial factor for the success.

However, quality control in the ERP system is not just about error detection and their removal. It is also associated with speeding up reporting cycles, providing new insights into numbers, and encouraging management’s confidence in performance records, budgets, and financial statements.

ERP Systems: Today And Future

In the past, ERP solutions were made to suit only big businesses, implementation of these solutions incurred significant investments and for small/medium sized businesses this would be a daunting task. Today, businesses of all kinds can leverage the benefits of ERP solutions, they are cost-effective and can be tailored based on the requirements of the organisation. ERP solutions have moved to the cloud today and organisations have affordable software solutions to meet their business strategy demands. Using software systems, you can ensure that your business is receiving consistent and favourable results. You can assign and track your services to make sure that everyone is working in the right way. Apart from that, you can plan your work and improve productivity in the workplace.

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Asset Management Ensures Your Assets Do Not Become Liabilities

Asset management is a systematic process of developing, operating, maintaining, upgrading, and disposing of assets cost-effectively (The Institute of Asset Management, 2018).

Your business, like any business, has a set of assets and resources essential to your ability to deliver value to your clients. If an asset misses a maintenance check, gets lost, damaged, or is not repaired in time, costs will snowball into a significant dent in your profit margin.

Costs of Asset Mismanagement

• The cost of asset repair or replacement on short notice.
• The cost of time lost while your operations are completely or partially disrupted.
• The cost of idle staff.
• Most importantly, the cost of a dissatisfied client.

A bigger business means more assets to manage and a greater chance for things to go wrong. Not a big business yet? Then your growth relies on establishing and implementing an asset management process tailored to your business’s operations. How do you do that exactly? You don’t.

The best way to avoid human error, increase speed and efficiency of your operations and reduce cost would be to use Asset Management Software that automates the process of developing, operating, maintaining, upgrading, and disposing of all assets while tracking where your assets are being used and by whom. They work via the placement of asset information in a centralised database, putting the big picture into perspective.

What can Asset Management Software do?

Asset Lifecycle Tracking

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Tracking assets throughout their complete lifecycle allow you to point out inefficient practices and replace them with strategies that enhance acquisition and operation, increasing your return on investment. Through analysis of their asset lifecycle CISCO, IT was able to cut a $100 million in costs by 50% (CISCO).

Enhance Reliability of Assets

Patterns recognised through tracking assets enables you to create strategies that balance asset availability with costs and accordingly schedule maintenance runs. Having a system in place also enables you to respond to problems before they cause damage and determine critical components of larger systems that require extra care or ready to install spares.

Empower with data

Beyond maintaining and monitoring assets, a significant feature of an Asset Management Software is the amount of data it provides about your business’s operation. That data could be used to reduce operational cost and time spend on multiple tasks like financial reporting and risk mitigation

In terms of financial reporting, accounts for all asset costs, acquisitions, depreciation rates, and other key numbers are kept. Enabling your business to almost instantly develop accurate financial statements.

Looking at your assets from a big picture perspective also shows where the risks lie within your operations, so you could proactively find solutions to avoid identified risks.

To sum it all up, getting your assets in order is a sure-fire way to increase your business’s efficiency, reduce costs, mitigate risks, and gain insight about your business that would empower you to grow and improve.

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We are not as clean as we might think

The Cleaning industry has been under a lot of scrutiny recently, various degrees of complaints and criticism have been in the rounds. The Age ended up covering the Victorian School Cleaning shamble in detail last month and since then, there has been a buzz in the Industry.

Major players in the industry across Australia have been struggling consistently to maintain the quality of their services. However, as per research, the consumers tend to cut-out and replace contracts on a frequent basis.

It showcases the fact that there are problems within the organisations that hinders the productivity, and thus the overall quality suffers. As we are living in the age of information, the end-consumer is much more informed and aware than ever before.

Our smartphones allow us to literally take a picture in real time and share our opinions with the world. As of today, any person or business is not private, that’s good and bad. A brand/company can have years of goodwill and rapport spoilt by just one wrong move, and can end up losing a good chunk of their clients.

The quality of work is on an all time high, and there is no going back.

The amount of liberty a customer has in today’s time ultimately gives them the leverage to expose anything that doesn’t go their way.

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It might be a situation of panic for the businesses that solely focus on quantity rather than the best quality.

It also creates an ample amount of opportunity for businesses that are looking to prosper in the long run by creating and maintaining genuine relationships with their clients. As the options tend to increase on a regular basis, retaining the best gets harder. The implications of being a below average performer in the industry directly results in losing clients and their referrals, none of which is viable when you are trying to grow a business.

Australia has been rated the 3rd cleanest country in the world, with an overall Environmental Performance Index score 82% (Extreme Clean, 2017)

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But, Is it Really Hygienic if it’s Clean?

An american research conducted over 13 months found that a typical office desk is home to around 10 million bacterias, 400 times more than a toilet seat. Employees tend to get sick at work due to hygiene related issues, the thought of it is concerning but true.

The Victorian Minister James Merlino passed an order to audit schools across Victoria post recent events as the parents and governing bodies have been agitated. As society tends to evolve more and more, businesses providing indispensable value tends to grow and improve upon their work delivery.

A fair share of accountability would help in running smooth operations and thus create an atmosphere where quality is prioritised.

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You’re wrong if you think Technology can’t help you expand.

Its 2018 and the technology that we were witnessing today is astonishingly powerful and becoming efficient by the hour. Perhaps the former reasoning can be observed by looking at different sectors of every industry, it clearly portrays the effort made from centuries to make human life easier and comfortable.

Technology is a multiplier of growth.

“The ability to understand technology and implement its features into one’s business is the ultimate pathway to make daily operations smoother if not easier. Although sailing through smoothly is not realistic, but the struggle of going through such a process becomes the defining moment for that change.

In any sort of occurings, a business big or small has to go through some bumpy rides that help them evolve as better and more manageable organisations in the future. In order to flourish and grow one’s business, the owner or the partners have to indulge in hardships of every nature.

The idea of implementing any kind of technological gadgets or softwares does bring in skepticism, although referring to almost a dozen million businesses over the globe doesn’t give you that option.

In fact Australia has been one of the countries with the fastest penetration rate for Internet usage being nearly 90% in the past year report of 2018.

Technology has probably been the most responsive governance system to grow your business from the beginning of industrialization.

Creating an atmosphere where humans can practically do anything on the touch of a few buttons on a button-less phone is something a business owner from 1990’s probably won’t understand using his Pager.

The reality brings front the rule for any business to prosper in fast paced technologically advanced world. The disruptors of any and every industries are sitting behind a phone screen figuring out the next move for their business.

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It definitely showcases the need of the hour and gives a straight message to the traditional business owners to understand the opportunity being given. This fundamentally means recognising what matters to the business in the long run, then syncing those goals with the organizational needs.

A very famous example that played its cards on time and convenience factor was Uber, they are still in the process of disrupting the transportation game but are already valued over 68$ Billion for the long shot.

Imagine, if the tiniest bit of improvement could bring in 5-10% more return to your business every month. All of this without the hassle of maintaining it and with the option of further growing it.

ClientsKey is a brand that’s trying to achieve a paradox of productivity and efficiency for any service based business. In less than half a decade, the product offering has been developed to successfully penetrate into the Cleaning industry. In return this has provided a handful of insights and various approaches that can be used to achieve higher integration rate in the future.

The globe is going digital and so should everyone else, to conclude technological intelligence is here to help human industrialization.

The scope of tech industries have been on a steady rise and so are the companies leveraging their technical work on them.

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Technology changes us, But it exposes the unworthy.

Service based businesses around the world and in Australia have been slowly taking the initiative of implementing technology into their daily operations. The speed of penetration for something like an ERP system has been slow, However majority of large scale enterprises have started to test and try such tech savvy options for the future growth of their business.

From the past couple of centuries, technology has helped us form perceptions and make things easier for businesses and their workers, At the verge of this autonomous leap – the media with the help of end consumers have gained a significantly strong leverage over any business.

A single opinion can shape a totally different brand image for your organisation in a span of just a few days.

Earlier this month in an article by By Henrietta Cook in ‘The Age’ mentioned how the Education Minister James Merlino has ordered audits over schools across different states as the news about Cleaning shambles vent viral.
Parents and fellow teachers have been recorded complaining about dirty classrooms and surroundings. There were workers who were getting paid less by the hour, they came out in open complaining about their own organisation and their way of handling operations. This led to further investigation and the contractors in the Victorian Cleaning sector have welcomed this by all ends.

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It portrays the fact there are some ill-practices happening within the Cleaning industry, but a good majority of the players are ready to go under scrutiny. This can be seen as confidence in the quality of work being provided by such companies as well as the skill-set required to be running such operations on a regular basis.

The fact that everyone and anyone can expose any vital aspects and ill treatments by any such organisation or contractor brings a lot of responsibility and management to that particular personnel.

This has made the cleaning space turn into two extreme ends that are completely opposite, the ones that can lead on and improve upon their operations in the long run can and will be willing to succeed. The lateral could be all the dodgy operators who are trying to scam their customers and employees on some end, These are the ones who are reaping benefits cause of the lack of accountability on their end.

A fair share of accountability comes to the employees and also the customers, as the cleaning industry is vastly growing maintaining standards and delivering quality work is the utmost priority of any organisation. Constant communication and providing everyone the tools to integrate and improve upon their overall services is the way to succeed in future.

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As the growing economy becomes more smartphone oriented and every stakeholder in the Cleaning business becomes aware of their duties and responsibilities, technology can help guide us to a more comfortable future.

As the tech-revolution continues to evolve organisations from every sector are trying to implement softwares and tools which can help them manage, track, and control various aspects of their business. Automation in sectors like CRM and Accounting are on the rise in a Business to Business environment, However when it comes to Business to Customer (B2C) market the end consumer needs to have some sort of control and so do the people involved in the organisation at different tiers. This will help eradicate the problem of hiding certain factors in such large scale industries, better tracking and management will assure the quality of service being provided and maintaining it over the long run.

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Instant Hack to an automated Cleaning Business

The Enterprise Resource Planning (ERP) spectrum has been on a magnificent rise in businesses lately, the overall development of ERP systems around major industries has influenced and increased adoption of such systems in small and mid-size organisations.

As the deployment model is becoming a norm in the service based industry, Clients Key has come up as a brand which reflects upon the real world problems faced by such professionals everyday. The current focus of the team at Clients Key is to provide utmost value to the Cleaning Businesses all over the globe. As Clients Key brings all the major players of the business onto the same platform,

It gives more control and better management to the Operators of the business.

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Prakash Somarathne, Co- Founder of Clients Key has been a part of Cleaning Industry since over a decade. Later into his career as he became a part of the management team, he figured out the regular constraints of running a Cleaning business. Unavailability and lack of information, along with tracking and managing multiple sites at a time was impacting the performance and efficiency of the business. His personal urge and the team at Clients Key brought a solution to the table and have been profoundly improving upon their technology over the years.

As Classification of Tier I ERP systems are becoming obsolete, customisation has become the mainstream accepted practice in the industry. The team at Clients Key is totally client centric and believes in serving to the requirements of the end client.

“Every business is after a different set of solutions and understanding such trends and reviews from our existing clients has helped us evolve over the years” -Prakash.S .

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Implementing an ERP into a cleaning business would not only provide more control and better management at first. It also gives the opportunity to focus on other aspects of business which can help in client generation and retention. It allows a business owner to schedule their time in a better manner and at the same time be informed about the running operations through laptop or a mobile application.

Being the only product in the market that offers Human Resource management, Client management and Operations management on a single platform, Clients Key is way ahead of its competitors already. In addition to that Clients Key also offers Key Performance Indicator (KPI) metrics which help determine the overview of the current patterns and trends in the business.

At the end of the day a service based business can help another service based business by providing value which helps them scale in the long term.

Clients Key feels confident in their abilities to offer you such service on your Palm.

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7 Ways Your Cleaning Company Can Attract Higher Paying Clients

It’s the dream of most business owners to attract high-end customers. These are the clients who are concerned with quality, not cost, and they can make a massive difference to your profitability and success.

So how do you get the attention of high-end clients, and convince them to choose your cleaning company over your competitors? Here are 7 ways to win the business of customers who are willing to pay good money for a top service. Continue reading %s